Please provide as many details as possible about your issue in order that we may better assist you.
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Technical Support
* First Name
* Last Name
* Gender
 Male Female
* Email
* Country:
Technical support service here is only for the UK region. If you are from other areas/countries, please link to : http://www.plustek.com/support/support.asp
* phone no.
 -
(area code) - (number)
Address
 Zip Code
City
State
* Model Name
Serial Number:
CD Version
Power Cord Adapter
* Problem Description:
 Please provide as many details as possible, including the date and time the problem occurred, a description of what you were trying to do, the detailed steps you took that led up to the problem, and details on any error messages that you received.
   
System Information
* Operating System
CPU type
Memory Type / Size
Other connected device
(eg. Printer / MFP)
Motherboard
manufacturer / model
Harddisk free space